Aug 11, 2007

Air Jamaica Update

Ah, the incompetence abounds...

In AJ news, I called yesterday, as I was told to do, to be told that the luggage from the 7th (they didn't specify MY luggage, but "the luggage from the 7th", which fills me full of confidence) would be coming in TODAY on a charter flight at 9:40.

Since it's currently 9:50, I called, as told, to be told that flight wouldn't be in until after 1 in the morning because the flight was delayed... ya know, just like the flight on the 7th was delayed, except in that case, it was still early enough to have a shot at getting to my apartment, but I'm sure the people on that flight, and their RAs/apartment managers will be THRILLED by the prospect of not getting in until after 1. Any guesses on whether THEIR baggage will make it? Especially if, as promised (which means nothing), the plane is full of the luggage of people from the 7th, since they reassured me yesterday that lots of people on that flight lost their luggage. They also specified that my luggage wasn't getting in yesterday (like they said it would be) because that was when last SATURDAY'S luggage was coming in.

One might have the novel idea that the people who flew that Saturday should have had their luggage on Saturday and the people who flew on Tuesday (the 7th) should have had their luggage on Tuesday rather than playing this "Where are the cookies? I put them in the goldfish bowl. Where are the goldfish? I put them in the clothes hamper. Where are the dirty clothes?" game that ensures that probably around 50 percent of their passengers are chronically pissed off and calling them daily while getting progressively angrier, but what do I know?

On the plus side, the people are getting a bit nicer, though they've stopped putting me through to Air Jamaica, so I think I'm talking to the people at the airport.

On the minus side, we are now at 4 days without luggage, without an answer from DELTA AIRLINES, without compensation, and without someone willing to physically track down my luggage to make sure where it is and if it's coming at the times they keep telling me.

And yes, that's AIR JAMAICA and DELTA AIRLINES. Your source for delayed flights and lost luggage. But their seats are bigger than American Airlines, who, by the way, also sucks, with delayed flights and horrendous baggage restrictions. In case it seems like I'm just needlessly bitching about any kind of air travel, American Airlines, Air Jamaica, and Liat have *pretty much* cornered the Grenada market with a few exceptions that fly in sporadically, thus, since they have little competition and a high market, both among students and locals, none of the three put ANY effort whatsoever into customer service and have differing and equally deserved horrible reputations. I have not flown Liat, but consider my first term roommate's story was far worse than any of mine despite only involving a flight to Trinidad (90 miles), I'm not encouraged to do so in the future. So far, the best airline I've found that actually goes to Grenada is Conviasa, which is the official airline of Venezuela, and has excellent service and staff, so I'm beginning to wonder if it might be worth going through Caracas just for the privilege of getting to my destination on time, well served, and with my luggage. It's not a lot to ask, right?

In SGU news there is no news, oh, other than the fact that their registration prohibition also means I can't get the books that have already been paid for out of my loan check, which by the way, has been dispersed to them, thus they are charging me for classes I'm not supposed to attend with bought books I'm not allowed to have. On the plus side of that, I can access the parasitology and genetics lectures online, which means I actually can prestudy for those classes despite the best intentions of the university to keep me from viewing ANYTHING that could potentially help me in my new courseload until I pass my biochem exam.

In Ishie news, I've reached that point where I'm almost getting amused by the multifaceted and stunning incompetence I've seen at all levels when trying to engage in beginning my second term, which is keeping me in better spirits. I have long ago learned to embrace my cynicism, since it amuses me, and apparently when I came back here, over the summer I'd become just too much of a gosh-darned optimist, but fortunately reality has bitch-slapped me back into remembering that being negative is a lot more satisfying, thus allowing me to laugh at the stupidity of others rather than having anger explosions in response to it. This also helps me in my quest to be the bastard female offspring of House and Dr. Cox.

I've also finished transcribing all biochem notes and small group cases into flash card format thus can now spend my time, instead of bent over my desk, sprawled out on my intensely comfortable though not wildly aesthetically pleasant sofa getting my biochem on, so that helps the mood.

It also helps to have the support of friends and family, with people both here and abroad not only offering help (thanks mom and dad!) but a virtual or actual shoulder to cry on/ear to bitch into, which is helping keep me sane, as is my sweet-ass apartment (pictures pending). Today, I discovered that I was not actually out of propane for my stove/oven, but simply didn't know how to turn on the tank, and despite it being a weekend, I was able to get someone to help me (security) in under five minutes, service that perhaps should be emulated by certain airlines and medical schools.

Oh, though to give SGU credit, when I went up to the clinical skills office the other day to check on a selective, the secretary who... well, let's just say has quite the reputation over here, was extraordinarily nice to me, joking around and everything. A certain cranky biochem professor also apparently invited a student over to his table, laughed, and was social and pleasant, so maybe there's hope for the human race after all and... no! DOWN, inner optimist! DOWN!


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